Problem

It is observed that customers aren’t pleased with the meal served during the flight. Also, many of them have started taking food parcels from their favourite restaurants at the airport along with them to enjoy during the flight because the food counters are found at different locations in the airport, and even with the availability of wide choice on the airport, it is difficult for the passenger to enter other places for food due to security.

During open-ended research, it was revealed that a lot of travellers feel that while there is a limited choice for them to order from the cost of food is very high making them opt for home-cooked meals too.

This project aims to solve this disconnect by building a feature to order an airport from the counters located inside and extending it to create a timer, so travellers get food before their flight departs.

Onboard the flight with best meal!

Constraints

• I had to work on how can food be delivered from different corners fast & due to high security.
• The priority of order to be delivered depends upon the multiple factors like who placed it first and who’s the flight is supposed to depart first.
• No real-time interaction with airport authorities due to living in a remote location
• Limitations of GPS in a closed area

Defining the target audience

• Due to covid, restrictions on international flights are enormous hence, only marked local travellers as the target audience.
• Many people don’t prefer to buy food at the airport because it is usually very costly, so I have removed all those people.
• This made me choose whom to remove from the possible user base. I wanted to narrow down the question, so I started thinking this way :

Many people might use the delivery app at the airports, so Who’s most likely to buy?

A passenger of the economy class who could not bring outside food or a business class passenger who wants to eat before their flight because they already get free food in flights.

I decided to include only economy class passengers initially so this application could be built on android originally. If this system works out great, prospects could be cover the audience on iOS too,, which most of the business class is assumed to be using.